Frequently Asked Questions
What is included in the initial consultation?
We offer a free 30 min call to discuss your vision for your event and your decoration
requirements. This will be followed by a tailor-made and competitively priced package,
suited to your brief and budget.
Do you visit venues?
Yes, we do visit venues once the booking is confirmed.
How much deposit is required?
Usually, it’s 20% of the value of the booking or a minimum of £100, whichever is higher.
Do you do Set-up and Set down?
Yes, we offer Set-up and Set-down at the venue for a fee. Please contact us for more details.
Do you offer delivery?
Delivery services are available for most of our services except Hire Services where collection
by the client is required. However, if you would like to add delivery to your hire services,
then a set-up booking is also required.
How much notice do you need for my event?
Depending on the type of service required and the size of the event, we may require 1 to 6
months’ notice. Please feel free to contact us to discuss further.
Do you work overseas?
We predominately operate from the UK and occasionally we work abroad. Contact us
stating your location and requirements to discuss further.
Our team is available to provide you with a tailor-made service